Shipping Policy
Shipping Information
Where do we ship?
We ship worldwide — UAE, United Kingdom, United States, Europe, Canada, Australia, and beyond. If you can receive a package, we can send it.
How long does delivery take?
| Region | Estimated Delivery |
|---|---|
| United Kingdom | 7–12 business days |
| Europe | 8–14 business days |
| United States & Canada | 8–15 business days |
| UAE & GCC | 7–12 business days |
| Australia & New Zealand | 10–16 business days |
| Rest of World | 10–18 business days |
Shipping costs
- Free shipping on all orders over €50
- Standard shipping on orders under €50: €3.99–5.99 depending on destination
Order processing
Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Tracking your order
Once your order ships, you will receive a tracking number via email. You can use this to monitor your delivery in real time. If you have not received your tracking number within 5 business days, please contact us at info@bambucasa.com.
Customs & duties
For international orders, customs duties and taxes may apply depending on your country. These charges are the responsibility of the customer and are not included in our prices. Please check with your local customs office if you are unsure.
Lost or delayed orders
If your order has not arrived within the estimated delivery window, please contact us and we will investigate immediately. We will always work to resolve the issue as quickly as possible.
For any shipping questions: info@bambucasa.com